Patient Satisfaction Survey June 2022


How likely are you to recommend our services to a colleague or friend?

N/A 1 2 3 4 5 6 7 8 9 10
1 1 3 16

10/10 = 80%
9/10 and higher = 95%
8/10 and higher = 100%
95% of patients said they’d be very likely to recommend us to a colleague or friend*

*Where patients responded with 9/10 or higher when asked the question “how likely are you to recommend our services to a college or friend”

Other stats:

100% said:

  • Telephone enquiry delt with efficiently
  • Given appointment that suited them
  • Parking facilities were satisfactory
  • Appointment started on time
  • Given a diagnosis (if not previously diagnosed/applicable)
  • Treatment was effective
  • Service is value for money


“Fantastic service!”

“Great service – well explained + supportive and effective”

“Wonderful, caring, and efficient, always adaptable, and effective treatment. I cannot fault progressive physio in any way and would recommend without hesitation”

“Excellent as always!”

“I have been very pleased with the treatment from progressive physiotherapy and with the physiotherapists who have treated me”

Call us on 01235 821800 or Book an Appointment